The Riffle — Support

An angler's companion for Northeast trout waters. We're here to help.

The Riffle reads the river for you — live USGS flow, National Weather Service conditions, a date-aware hatch calendar, and clear fly recommendations for 16 Northeast trout waters.

Contact us

Questions, bug reports, or feedback? Email us at therifflesupport@proton.me.
We typically reply within 2 business days.

Frequently asked questions

Do I need an account?

No. The Riffle works fully without an account — conditions, fly recommendations, the trip planner, and your logbook all work right away. Creating a free account is optional and only syncs your logbook across devices.

How do I delete my account and my data?

In the app, open the account area at the top of the screen and tap "Delete account & data." After a confirmation step, this permanently deletes your account and all of your synced logbook data. This cannot be undone.

Where does the data come from?

River flow comes from USGS Water Services, and sky, temperature, and precipitation come from the National Weather Service. The hatch list is a regional, date-aware calendar — a starting point, not a live reading of what's on the water.

The "Nearest to me" button asked for my location — why?

It uses your approximate location only to pick the closest of our rivers. Your location is never stored or shared, and the feature is optional — you can deny the prompt and pick a river manually.

A conditions reading looks wrong or is missing.

Conditions come straight from public USGS and NWS feeds; occasionally a gauge or station is offline or reporting gaps. Try again later, or email us and we'll look into it.

Privacy

See our Privacy Policy for how the app handles your information.